Lived experiences heard: real voices, real change

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Lived experiences heard: real voices, real changeWorld Mental Health Day

World Mental Health Day 2026: Real Voices, Real Change

Every year on 10 October, World Mental Health Day puts mental health in the spotlight. But looking after our mental health isn’t just about talking more. It’s about understanding ourselves, learning from others, and knowing where to turn when we need support.

The Power of Lived Experience

This year’s theme, “Lived experiences heard: real voices, real change”, highlights the importance of listening to people who have experienced mental health challenges firsthand. That’s what is called ‘Lived Experience’. Firsthand, personal experience of mental health.

I believe that there’s something powerful about that.

You don’t have to share your story to benefit from someone else’s.

Not everyone wants to talk openly about their mental health. Nor should they feel they have to. Our experiences are personal, and choosing what we share — and with whom — is entirely up to us.

Hearing someone describe feelings we’ve struggled to put into words can help us feel less alone. It can encourage us to ask questions, explore different approaches to managing our mental health, and become more confident in conversations about our own care and treatment.

Lived experience doesn’t replace professional advice, but it can help us become better informed and more active participants in decisions affecting our wellbeing.

Finding Connection Through Social Media

Social media can be a brilliant way to discover different perspectives, find like-minded communities and connect with people whose experiences resonate with our own. Sometimes a single post can make us feel understood in a way we hadn’t expected or knew that was even possible.

I think that it’s worth approaching mental health content with a little curiosity and caution. Not everything shared online is accurate, and someone’s personal experience of a diagnosis, medication, or treatment won’t necessarily reflect our own.

Pay attention to who’s sharing the information, whether claims are supported by credible evidence, and how the message is being presented. Even well-intentioned content can oversimplify complex conditions or create unrealistic expectations about recovery.

Use social media to connect, learn, and ask questions — not to diagnose yourself or make treatment decisions based on someone else’s story.

And remember, you’re allowed to step away from content that leaves you feeling overwhelmed or unsafe, rather than supported.

Being Heard Should Lead to Better Care

Listening to lived experiences matters beyond individual conversations.

When people share what has helped them — and what hasn’t — their perspectives can highlight gaps in care, challenge assumptions about mental health and diagnoses given, and contribute to better mental health services.

Being listened to should mean more than simply having an opportunity to speak. It means having our lived experiences taken seriously, being involved in decisions about our care, and being treated as individuals rather than a collection of symptoms.

You don’t owe anyone an explanation of your mental health. Whether you choose to share your experiences, listen to others, or keep things private, what matters is finding the support and information that works for you.

Top Tip

Top Tip: Your Story, Your Choice

You don’t always need the right words. Sometimes asking someone how they’re really doing — and giving them the space to answer — can make more difference than you realise.

This World Mental Health Day, let’s do more than start a conversation.

Let’s listen. Let’s learn. And let’s make sure real voices lead to real change.

This World Mental Health Day, let’s recognise the value of lived experience — not because everyone needs to tell their story, but because every story shared has the potential to help someone else feel understood, ask questions, and make informed choices.

Mental Health Support: Where to Turn

Whether you’re struggling with your mental health, worried about someone else, or simply need a little guidance, support is available. You don’t have to wait until things reach a crisis point to ask for help.

If you need urgent help

  • Emergency services – 999: If you or someone else is in immediate danger, call 999 or go to your nearest A&E.
  • NHS 111 – Call 111: In England, select the mental health option for urgent mental health support, available 24/7.
  • Samaritans – 116 123: Free, confidential emotional support, 24 hours a day, seven days a week. You don’t have to be suicidal to call.
  • Shout – Text SHOUT to 85258: Free, confidential text support, available 24/7 across the UK.

For advice, information and ongoing support

  • Mind – 0300 123 3393: Mental health information, guidance and help finding support. Monday to Friday, 9am–6pm, excluding bank holidays.
  • Rethink Mental Illness – 0808 801 0525: Practical advice about mental illness, treatment, mental health law and carers’ rights. Monday to Friday, 9.30am–4pm, excluding bank holidays.
  • NHS Talking Therapies: Free support for anxiety and depression in England. You can refer yourself without needing a GP appointment or formal diagnosis.

Top Tip: You don’t need to have all the answers, know exactly what you’re feeling, or be in crisis to reach out. Getting support early can make a real difference.

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